From: aero.spike@mail.com 
  
 JNugent  wrote: 
 > On 29/07/2025 02:42 PM, Spike wrote: 
 >> Spike  wrote: 
  
 >>> In February we splashed out on a rice cooker, bought via Amazon. We use 
 it 
 >>> for cooking brown rice, which on this cooker is 1hr automatic process, 
 >>> although it can process other forms of rice as well as foods such as 
 >>> porridge. 
 >> 
 >> [€€€] 
 >> 
 >>> My question is: what is my legal redress for the premature failure of 
 this 
 >>> item, and with what entity does that lie? 
 >> 
 >>> TIA for any comments on this issue. 
 >> 
 >> Many thanks to all who replied. 
 >> 
 >> When I finally found where the chat option was, it was only a few moments 
 >> to describe the problem, and I was immediately offered a full refund and 
 >> Royal Mail collection scheduled for tomorrow. 
 >> 
 >> I had kept the original packaging, so putting together the return was 
 easy. 
 >> 
 >> The only problem now is what to replace it with€€€ 
  
 > That's great. Well done. 
  
 > Do Amazon do a Bosch rice-cooker? Never had a problem with any of their 
 > stuff. 
  
 > Just checked... they do not. 
  
 As might be expected, I€€€m on the lookout for a replacement rice cooker. 
 Unfortunately, it would seem that the one I chose, which developed a mind 
 of its own (AI, eh?), was just what I wanted. It looks like, in a triumph 
 of hope over experience, I€€€ll replace it with the same make and model. Its 
 5mm-thick ceramic pot is impressive, the (touch button) controls easy to 
 use, it cooks rice for up to four in a number of cooking styles, it can 
 cook other foods such as porridge or soups, and its footprint isn€€€t 
 dominant. Fingers crossed€€€ 
  
 Many thanks again to all who replied. 
  
 -- 
 Spike 
  
 --- SoupGate-Win32 v1.05 
  * Origin: you cannot sedate... all the things you hate (1:229/2)