MSGID: 2:280/464.27 7ba53006   
   CHRS: UTF-8 4   
   TZUTC: 0100   
   REPLY: 2:240/1120.29 7b31fc04   
   Hello Tim!   
      
   *** Thursday 26.05.22 at 19:35:56, Tim Schattkowsky wrote to Martin Foster:   
      
    MF>> - Tried to click on the second one but the mouse pointer wouldn't   
    MF>> move(locked up)   
    MF>> - Within a few seconds, my PC rebooted itself   
      
    TS> Okay, that sounds like a hardware/driver issue. Probably some data got   
    TS> damaged at that point.   
      
   Yep, I agree because I do tend to get occasional/mysterious reboots these days.   
      
    MF>> - Fired up WinPoint and clicked on the "Reports" folder in the message   
    MF>> tree and I got an "Access Violation" popup - see   
    MF>> https://stargate.org.uk/winpoint/screenshots/access_violation.jpg   
      
    MF>> - Clicked the "Ok" button to dismiss the popup and noticed that the   
    MF>> "Reports" message list was completely empty   
      
    MF>> Every time I click the "Reports" folder, I get the "Access Violation"   
    MF>> popup and an empty message list but having looked in the messagebase   
    MF>> directory, the "Reports" message base files are actually there.   
      
    MF>> How do I recover the situation?   
      
    TS> Make a backup of the files related to the report area. Use that old   
    TS> message base doctor (probably still does the job) to repair the files. If   
    TS> that does not work, just delete the files (and loose all those reports).   
      
   It worked and thank you very much indeed for your expert help :-)))   
      
   For the benefit of others, it was just a simple matter of executing   
   "wpdoctor.exe", which is in the same directory as the WinPoint executable, and   
   then selecting the "Reports" area from the list of areas in the dialogue and   
   then clicking the button to set it going. All very quick, easy and painless.   
   Here's the output from the repair utility .....   
      
   ---------- 8< ----------   
   13:22:05 Area: REPORT   
   13:22:05 * ERR! Die Datei C:\Users\ms_ac\AppData\Roaming\WinPoin   
   \MsgBase\REPORT.PackedIndex ist beschädigt   
   13:22:32 * Die Area wurde repariert   
   13:22:32 * Die Area hat 588 unindizierte Messages   
   13:22:32 * Die Area hatte 1 Fehler   
      
   13:22:32 * DONE Fertig   
   13:22:32 =============================================================   
   13:22:32 Es sind 1 Fehler aufgetreten   
   13:22:32 Gültige Nachrichten:   588   
   13:22:32 Ungültige Nachrichten: 0   
   ---------- 8< ----------   
      
   Another nice point is that the repair utility made a backup of the existing   
   corrupt index file and gave it an extension of ".Backup" .....   
      
   ---------- 8< ----------   
   26/05/2022  13:41           480,544 REPORT.PackedBody   
   27/05/2022  13:22            32,581 REPORT.PackedIndex   
   26/05/2022  13:41            26,321 REPORT.PackedIndex.Backup   
   ---------- 8< ----------   
      
   Nice! :)   
      
   Regards,   
   Martin   
      
   --- WinPoint 407.0   
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