BK> ...   
      
   BK> TW> In the case of my laptop the System restore disk I made did   
   BK> TW> not work because I had to replace the Hard Drive and it   
   BK> TW> will not restore to a New Hard Drive   
      
   BK> Say what?   
      
   It was a pripority "Restore Disk" for a ASUS Laptop that depended on the   
   Hidden Partition to do the restore   
      
   BK> TW> I ended up downloading the Free form MS Win 7 .iso   
   BK> TW> believing I could use the Procuct key off the tag on the   
   BK> TW> "Refurbished" laptop only to find that MS does not   
   BK> TW> recognize the tags on refurbished laptops.   
      
   BK> Uh... I do beleive you have grounds to I would think you would   
   BK> have cause to go back to the dealer and get it reinstalled.   
      
   Actually it was a "Pay yuor Money and Take your Chances" refirb with a   
   30 day gurantee and no support. BUT the price was right.   
      
   BK> OTOH, did you use windows system restore? I would expect Norton   
   BK> Ghost to do it.   
      
   Since it was for limited use I did not see the need for a "REAL" backup   
      
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