Hello Roger.   
      
   23 Mar 14 11:28, you wrote to me:   
      
    RN>> My son-in-law's system did the same thing a day after mine.   
      
    RN> My current state of Repair Online with my son-in-law's machine did not   
    RN> work. It hung at 90% around 2100 hours last night and at 0530 hours   
    RN> this morning, it was still sitting at that per centage.  And so, I   
    RN> decided to uninstall and reinstall it and am at 90% again with a   
    RN> message stating I have a slow connection, so it may take some time,   
    RN> which is ridiculous because our connection is VDSL at 100Mbps.  When I   
    RN> run a program (Word 2013, for instance) a box pops up to activate the   
    RN> program and faults at connecting to the server.   
      
    RN> I'm probably going to have to call them.  I didn't have that problem   
    RN> two days ago.   
      
   I had another client contact me over the weekend. His system did the same    
   thing. The repair function didn't work, so he atempted   
   to uninstall office 2013. That failed as well, so he went searching the    
   microsoft website, and founx a  "Mr fix it" tool, that   
   allowed him to uninstall office.   
      
   He has since installed office again.   
      
      
      
      
      
   Stephen   
      
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