On Sat Mar-22-2014 10:21, Stephen Walsh (3:633/280) wrote to Roger Nelson:   
      
   Hi,   
      
    SW> 19 Mar 14 21:56, you wrote to all:   
      
    RN> The question for today is why.  Why after 6 months of use has my   
    RN> Windows 7 Office 2013 Pro refused to run any of its programs?  This is   
    RN> a full-fledged single user licensed copy that I downloaded from M$ and   
    RN> paid for.  My son-in-law got one at the same time and his still works.   
      
    RN> Going to M$'s site is no help.  Has anyone here in Fidoland   
    RN> experienced this problem besides me and the dozens of other users who   
    RN> wrote in to M$?   
      
    SW> I had a client's machine do this just this past week.   
      
   My son-in-law's system did the same thing a day after mine.   
      
    SW> What I did was gointo programs and features, find ms office. Click    
    SW> on change,  and then choose the repair option. I had to have the    
    SW> machine connected to the internet, as the offline repair wouldn't     
    SW> work. After about three hours I'd noticed that the machine had    
    SW> locked up (It's got other issues as well) and pulled power.  When    
    SW> it rebooted and got to the desktop, I tryed word and it it ran. So    
    SW> did the other parts of office!   
      
   I don't believe I saw that solution on the 'net, so I tried it and it worked!    
   You are right in that the local repair would not work, so I did the online   
   repair and the only thing I had to do after was enter my key.  All is well   
   now, thanks to your suggestion, but I still have that 'Why?' in the background   
   of my memory.  Users shouldn't have been put through that.   
      
   Many thanks for the help.   
      
      
   Regards,   
      
   Roger    
   --- timEd/386 1.10.y2k+   
    * Origin: NCS BBS - Houma, LoUiSiAna - (1:3828/7)