TZUTC: -0600   
   MSGID: 59324.sync_sys@1:103/705 2def8bc3   
   REPLY: 59276.sync_sys@1:103/705 2deba301   
   PID: Synchronet 3.20d-Win32 master/500ef7050 Mar 03 2025 MSC 1942   
   TID: SBBSecho 3.36-Linux master/46130c4fd Feb 07 2026 GCC 12.2.0   
   BBSID: DSBBS   
   CHRS: CP437 2   
   FORMAT: flowed   
   NOTE: QuikEdit 2.40   
          
    > This is kind of a rant, sorry.   
      
    > Every few weeks or maybe it's months, someone posts a support question in th   
      
    > I always answer when I see these messages. I always try to guide them in the   
    > ysops and give them a link to the "how to get support" wiki page which inclu   
    > , they'll say "oh sorry, I'll follow-up there" and the other half the time t   
    > appropriate support channels. And almost *never* do they then post the same   
    > supported them. Huh? I also get direct e-mails requests for support, but le   
      
    > If you find it so hard to *use* a BBS (e.g. to ask a support question about   
      
    > Similarly, I totally don't get sites like this   
      
      
   you have a facebook synchronet group, reddit site,etc etc   
      
   You made those things so you are obligated to provide support on them.   
   i realize it's the wrong tool for the job so you should just remove them    
   and stick to your guns and use the support channels you want.   
      
   Doing so you are reducing the amount of people you reach and the amount of   
   support you can give.   
   ---   
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