Newsgroups: wclistserve.win.server   
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   Message-ID: <5C11A866.4000302@winserver.com>   
   Date: Wed, 12 Dec 2018 19:31:34 -0500   
   From: Hector Santos    
   Organization: Santronics Software, Inc   
   User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:24.0) Gecko/20100101   
   Thunderbird/24.8.1   
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   To: WINServer@winserver.com   
   Subject: Re: [WINServer] unable to send a message to support@santronics.com   
   References:   
      
   In-Reply-To:   
      
   Content-Type: multipart/mixed; boundary="------------000305090201010109060404"   
      
   When anyone emails support@santronics.com, if the message doesn't have    
   Wildcat! related terms, it is rejected.   You had WIN-SERVER but thats    
   it. Having my name in it, its like spam. I will have to add that    
   "WIN-SERVER" to the check list I have, but its not common to hyphenate    
   WINSERVER.  :)  Most people will have "Hey, My Wildcat! or WINSERVER    
   is ....."  :)   
      
   On 12/12/2018 5:14 PM, johnny M wrote:   
   > *[25.152.92.27] rejected your message to the following email addresses:*   
   >   
   > support@santronics.com (support@santronics.com)   
   >    
   > Your message couldn't be delivered. When Office 365 tried to send the   
   > message, the external email server returned the error below. This is   
   > probably due to a problem or policy setting on the recipient's email   
   > system.   
   >   
   > Check the error for information about the problem. The error might   
   > tell you what went wrong and how to fix it. For example, if it says   
   > the message was blocked due to a potential virus, try sending the   
   > message again without attachments.   
   >   
   > *For Email Admins*   
   > This error was reported by an email server outside Office 365, and if   
   > the sender is unable to fix the problem by modifying their message   
   > then it's likely that it's a problem that only the recipient's email   
   > admin can fix.   
   >   
   >  1. *Check the error for information about the problem.* The error   
   >     might tell you what went wrong and provide clues for how to fix   
   >     it. For example, if it says the message was rejected due a Sender   
   >     Policy Framework (SPF) issue then you'll have to work with your   
   >     domain registrar to properly configure your SPF record.   
   >  2. *Check the error for information about where the problem is   
   >     happening.* For example, look for a domain name like contoso.com.   
   >     This tells you which organization was responsible for the error.   
   >     The recipient's email server could be causing the problem, or it   
   >     could be due to a third-party service that your organization or   
   >     the recipient's organization is using to process or filter email   
   >     messages.   
   >  3. *If you can't fix the problem, contact the responsible party's   
   >     email admin.* This could be the recipient's email admin, your   
   >     smart host service admin, or someone similar. Provide them with   
   >     the error code and error message from this non-delivery report   
   >     (NDR) to help them troubleshoot the issue.   
   >   
   > Unfortunately, Office 365 support is unlikely to be able to help with   
   > these kinds of externally reported errors.   
   >   
   >   
   >   
   > *[25.152.92.27] gave this error:   
   > Remote server returned an error -> 554 Message Not Accepted by filter. *   
   >   
   >   
   > ---------------------------------------------------------------------   
   > To unsubscribe, send e-mail to wclistserve@winserver.com with   
   > UNSUBSCRIBE WINServer in the message body on a line by itself.   
   > To contact the list admin, e-mail ListAdmin@winserver.com   
   > ---------------------------------------------------------------------   
   >   
      
   --    
   Hector, Engineering & Technical Support   
   Santronics Software, Inc.   
   http://www.santronics.com (sales)   
   http://www.winserver.com (support)   
   http://www.winserver.com/AupInfo (Online AUP Help)   
   Office: 305-248-3204   
      
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