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   MEMORIES      Nostalgia for the past... today sucks      24,715 messages   

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   Message 23,119 of 24,715   
   JOE MACKEY to GEORGE POPE   
   Re: The customer is always right?    
   16 Dec 21 07:39:26   
   
   TID: PX/Win v3.0pr5 PX96-0466M2   
   MSGID: 1:135/392 c6ba6353   
   TZUTC: -0500   
     CP wrote --   
      
   >  >    In parking my philosophy is "the customer (violator) is always wrong".   
   :)    
   >    
   > Because you've been doing your job long enough you know if/when you've msade   
   a mistake & likely correct it l.ong before the ticket is given?   
      
     I always double check the information on the writer to make sure its   
   correct, and that I hadn't missed something.   
     But, if a mistake is missed it will stick out as soon as its printed.   
     When I make a mistake its merely marked "OE" (officer error), the error   
   circled and rewritten.     
     These are turned in at the end of the day to be deleted from the   
   computer.    
      
   >  If I am at fault, for whatever reason (meter not working,   
      
     I carry the meter keys with me.   
     Someone says the meter isn't working I'll say "let me get the key and   
   check it out".  Those pulling a fast one get that deer-in-the-headlight look.     
     Sometimes there is a problem (coins jammed, etc).  Most often they have   
   put a penny, nickel or dime in a quarters only (well marked) meter.   
      Handicaps are photographed rear and front.  Rear to show its their car,   
   front to show the hang tag not there.       
      
   > I now, when there's likely to be a dispute at the till (shelf price higher   
   than flyer price, I photo the shelf & look up the flyer online, & ensure I get   
   my free item    
      
     Trouble maker!  :)   
     Joe   
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