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|    Message 23,109 of 24,715    |
|    George Pope to JOE MACKEY    |
|    Re: The customer is always right? (was:R    |
|    15 Dec 21 12:13:49    |
   
   TZUTC: -0800   
   MSGID: 1959.fido-memories@1:153/757.2 261f8a24   
   REPLY: 1:135/392 0d8e5e27   
   PID: Synchronet 3.19a-Linux master/4ce690049 Dec 15 2021 GCC 11.2.0   
   TID: SBBSecho 3.14-Linux master/4ce690049 Dec 15 2021 GCC 11.2.0   
   BBSID: TRMB   
   CHRS: ASCII 1   
    > In parking my philosophy is "the customer (violator) is always wrong".   
    > :)    
      
   Because you've been doing your job long enough you know if/when you've msade a   
   mistake & likely correct it l.ong before the ticket is given?   
      
    > I get complaints from violators for being cited when its clearly their   
    > fault: didn't put money in a meter, parked where they didn't belong, etc.   
    > If I am at fault, for whatever reason (meter not working, their permit   
    > not visible but have it, etc) I take the ticket back. Otherwise go talk to   
    > the people in the office.   
    > Sometimes photo's are taken for questionable violations:   
      
   Smart man. I like having a camera in my pocket at all times, with instant   
   review if the photos I take.   
      
   I wazsn't sure of the game a local grocery store was playing on getting out of   
   selling at flyer pricing (as is the law); I negotiated with a lower level   
   manager to split the difference on a $20 box of halloween candy, by giving me   
   another brand(more expensive) for the flyer price. I explained to him I'd   
   taken a photo of the display & emailed it to my compter at home to compare to   
   the flyer I had there (they no longer provided fltyers in store. . hmmm. . .)   
      
   I now, when there's likely to be a dispute at the till (shelf price higher t   
   han flyer price, I photo the shelf & look up the flyer online, & ensure I get   
   my free item (if the scanner scans even 1c higher than ANY other price ANYWHERE   
   in their advertuising (including in store hand-written signs) I get first item   
   free (up to $10)   
      
   I once got over 30 cherery pies at Safeway before they fixed the code in the   
   computer to stop ringing up as solid-top fruit pie ($1 more than lattice-top)   
      
   I'd pop in every couple days intending to buy a cherry pie, & BOOM, it rang up   
   too high again. . . I began giving every second one to a fellow sweet tooth in   
   the building! Never hsd that much of a deal since, but they got lots of   
   promotion out of those $150 worth of pies!   
      
   Everybody wins! My favourite way to play life!   
      
      
      
    > "It wasn't marked handicap". According to this photo the sign is right   
    > there in the photo.   
    > "I had my HC hang tag up". Not according to this photo.   
    > "It wasn't marked no parking". The sign is right there in the photo.   
      
    > > I'm humble enough to know I can be wrong, so I'll never call someone a   
    > > liar & cheat   
      
    > I am also humble enough to know when I make a mistake and correct it.   
    > I also know that people lie to try to get out of the fine.   
    > One of the things I say in the office when someone has been complaining   
    > about a ticket: Another of my many unhappy dissatisfied customers? :)   
    > Joe   
    > --- Platinum Xpress/Win/WINServer v3.0pr5   
    > * Origin: Fidonet Since 1991 www.doccyber.org bbs.docsplace.org (1:135/392)   
      
   Your friend,   
      
   <+]:{)}   
   Cyberpope, Bishop of ROM   
   --- SBBSecho 3.14-Linux   
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