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   MEMORIES      Nostalgia for the past... today sucks      24,715 messages   

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   Message 23,080 of 24,715   
   JOE MACKEY to GEORGE POPE   
   The customer is always right? (was:Re: C   
   13 Dec 21 07:36:16   
   
   TID: PX/Win v3.0pr5 PX96-0466M2   
   MSGID: 1:135/392 0d8e5e27   
   TZUTC: -0500   
     CP wrote --    
      
   > as some board exec realized that when minwagers are allowed think, they cost   
   you money.    
      
     True in some places by power hungry bosses.   
       
   > I always consider customers right,   
      
      In parking my philosophy is "the customer (violator) is always wrong".   
   :)    
     I get complaints from violators for being cited when its clearly their   
   fault: didn't put money in a meter, parked where they didn't belong, etc.   
     If I am at fault, for whatever reason (meter not working, their permit   
   not visible but have it, etc) I take the ticket back.  Otherwise go talk to   
   the people in the office.   
      Sometimes photo's are taken for questionable violations:   
      "It wasn't marked handicap".  According to this photo the sign is right   
   there in the photo.   
      "I had my HC hang tag up".  Not according to this photo.   
      "It wasn't marked no parking".  The sign is right there in the photo.        
      
   > I'm humble enough to know I can be wrong, so I'll never call someone a liar   
   & cheat   
      
     I am also humble enough to know when I make a mistake and correct it.   
     I also know that people lie to try to get out of the fine.   
     One of the things I say in the office when someone has been complaining   
   about a ticket: Another of my many unhappy dissatisfied customers?  :)   
     Joe   
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