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   From: Michel Firholz    
   Newsgroups: alt.os.linux.ubuntu   
   Subject: Re: My ubuntu experience   
   Date: Mon, 22 Jan 2007 08:37:46 +0100   
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   On Sun, 21 Jan 2007 17:16:30 -0600, »Q« wrote:   
      
   > In ,   
        
   >> You got the point!   
   >> Sometimes it's better not to help, than to give the wrong advice from   
   >> the point of view of the user.   
   >    
   > Whether I got any points made in the thread, I certainly did not   
   > mean to agree with you that advice involving a CLI is "wrong" or that   
   > it's better not to give it.  I remain unconvinced that keeping people   
   > away from a CLI actually would further the goal of convincing people   
   > to switch.  If you want the user to have the option of using the GUI,   
   > it's up to you to give a GUI answer;  then it won't harm anything for   
   > there also to be a CLI solution in the same thread.   
   >    
   > If you're right, you've got a lot of work to do, maybe starting with   
   > fixing Chapter 1 of the desktop guide,   
   > .  ;)   
   >     
   I don't feel being understood.   
   I did not say that people should be "kept away the CLI" and never learn it.   
   Let's formulate it clearly again:   
      
   *If there is a package available*, please mention the package and don't   
   tell rookies to tweak the .conf's and the root directories until you have   
   got reasonable evidence that they know what they will do and won't be lost   
   if it goes wrong.   
      
   Prefer to give the way over Adept than APT.    
      
   Don't omit to mention that a specific repository is required.    
   And explain how to get it.   
      
   There is nothing against pasting a single command into a shell *if it is   
   safe and don't never require further unexplained actions*. Mostly however   
   on vanilla system's they're unlikely to do alone and then the rookies get   
   lost and abandons, grumbling against Ubuntu, which don't deserve that.    
      
   --- Platinum Xpress/Win/WINServer v3.0pr5   
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