On Wed, 31 Dec 2014, Glenn Jarvis wrote to Mark Lewis:   
      
   -> we're on a windstream 3M/768k DSL out here 15 miles from anywhere   
   -> using barbed wire for our lines :lol:   
   ->   
   -> is roberts a cable or dsl service?   
      
    GJ> Rogers is cable ( they also operate cable tv, cell service, tv    
    GJ> stations, radio stations, magazines, and I have no idea what else    
    GJ> they have their fingers into these days). They are one of the    
    GJ> biggest providers in Canada.   
      
   ahhh... yeah, cable based operation...   
      
    GJ> I'm currently connected via 30/d & 5/u  although it does get spotty   
      
   good luck getting DSL at that speed for a reasonable price... down here we're   
   paying $45/mon for 3M/768k and they're working on dropping 6M in but i don't   
   know what the upload will be... that's with windstream (used to be alltel and   
   hines before that)... then the other telco we have here, centurylink (used to   
   be sprint and before that carolina telephone)... we're expecting that 6M   
   upgrade to be the same price as the current 3M since they don't offer anything   
   less in this area AFAWK plus i should still be able to run my servers like i   
   always have :)   
      
    GJ> at times with monthly downtime, modem resets, etc. Not to mention    
    GJ> their customer service is lousy, calling them takes an hour out of    
    GJ> your day while on hold. I'm looking to leave them come the end of    
    GJ> January.   
      
   i know how that customer service stuff is... i've been on both sides of it...   
   some with good companies and some with "not so good"... in the same way that   
   many over-sell their service, they also don't carry enough people to provide   
   the service and repairs that are needed... the worst thing is when they   
   outsource they stuff... but i'm sure i don't need to tell you anything about   
   that ;)   
      
   )\/(ark   
      
    * Origin:  (1:3634/12)