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   Message 1,688 of 2,155   
   August Abolins to Aaron Thomas   
   I launched a CHAT with customer support   
   04 Jan 21 00:27:00   
   
   MSGID: 2:221/1.58@fidonet ec1c44d2   
   REPLY: 1:275/99 74905f9c   
   PID: OpenXP/5.0.48 (Win32)   
   CHRS: ASCII 1   
   TZUTC: -0500   
   Hello Aaron!   
      
   ** On Sunday 03.01.21 - 17:50, Aaron Thomas wrote to August Abolins:   
      
    AA>> The phone service is pretty good though, totally unlimited calls   
    AA>> + texting within Canada, starting at the $25/mo entry point.   
      
    AT> $25/month is excellent for the talk & text! I live in the states. We   
    AT> don't see prices like that here. My wife pays $140 for 3 lines with   
    AT> Tmobile, and we're able to use 1 of the lines in Canada (we visit there   
    AT> sometimes) without roaming.   
      
   Take a look at https://www.freedompop.com/plans   
      
   It looks like the same operating model as luckymobile (owned by     
   Bell)   
      
   We also have Chatr (owned by Rogers) and Public (owned by Telus)   
      
   All three have similar websites with similar options to use your     
   existing the phone and just buying their SIM card to get started.   
      
   I really liked just buying a SIM card for $10 to get started to     
   try it in the Blackberry Q10 - and activate the service all by     
   myself.  I started with even a lower plan - just to test how the     
   phone would work in my rural/remote location.   
      
      
    AT> But customer support is important. If they leave you hanging because they   
    AT> don't care, that's got to be part of the explanation for the low rates.   
      
   Most of the time luckymobile is fine. I've never had a phonecall     
   issue (but then, I have only used the phone service to call     
   myself most of the time - I've only called 3 other people, max)      
   I text to one person I can trust, and that's about it.  I only     
   had issues with their "service-pass" option to top-up and     
   continue with full speed mobile data. That  system is just     
   broken. Instead, I just monitor my useage and try to never reach     
   the quota too soon.  I can wait a few days for the next billing     
   cycle to kick in; then the full speed returns immediately.   
      
   I've been frustrated when I was unable to reach a human in     
   customer support after a certain time in the evening or on the     
   weekend to resolve the mobile data throttling issue the first     
   time it happened.   
      
      
    AT> Aside from that one mishap, have they been good to you otherwise?   
      
   Correct.  I've always had my service-pass payments refunded.   
      
   I certainly don't exploit all the free calling features at all.     
   Call forwarding is pretty cool if I wanted to redirect the     
   cellnumber to someone else's phone, for example. I can hide my     
   phone number.  All those features are selectable right on the BB     
   Q10 and do not require special call-ins to enable and disable.   
      
   Maybe freedompop can work for you!   
   --   
     ../|ug   
      
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