MSGID: 2:221/1.58@fidonet eb926479   
   REPLY: 2:280/464 5fdde4ed   
   PID: OpenXP/5.0.47 (Win32)   
   CHRS: ASCII 1   
   TZUTC: -0500   
   Hello Wilfred!   
      
   ** On Saturday 19.12.20 - 12:32, Wilfred van Velzen wrote to August Abolins:   
      
    AA>> ..But I fear that she will be forced to reset it, and   
    AA>> update her iPad account too. That is surely going to   
    AA>> frustrate her.  :(   But hopefully, the son-in-law will   
    AA>> make sure she writes down the new password.  I could   
    AA>> then have another remote session to do the config   
    AA>> change.   
      
    WvV> Maybe the config change and a restart of TB is enough to   
    WvV> get things going again?   
      
   I think it's too late to try just that. The weekend is upon us     
   - the son-in-law is surely already present. Unless he knows to     
   track down the workaround like I did, and try it first, he     
   will just opt for resetting a new password.  Then, the     
   original problem will still lurk in the shadows.   
      
   Another thing I am a bit worried about, is that he will opt to     
   update the TB version, and the look-n-feel of what the senior     
   is used to will be different. At first, I too installed one of     
   the more recent versions for her - but she did not like it -     
   it was far removed from what she was used to using before -     
   WinMail.   
      
   Another reason an older version was better was because it was     
   the last version that could Import old email messages     
   properly.  She did not want to lose her older TB email     
   archives.  When she was using WinMail, I gave her assurance     
   that the older TB mail was still accessible - just treat it as     
   a set of archive folders.  At that time, she seemed to settle     
   with WinMail for daily use, and switch to TB to look up old     
   stuff if necessary.   
      
   Actually, I had set her up with TB many years ago, on an XP     
   pc.  And, I installed a newer TB on that machine - and     
   migrated the old email files. We were still using pop/smtp at     
   the time and all her email was stored locally.   
      
   Somewhere along the way, her family switched her to WinMail.     
   Then, she called me in frustration wondering where her old     
   emails were. (Winmail had no way to import the TB stuff)   
      
   Then, a few years later, WinMail developed the infamous "no     
   longer supported" notices and would cease to work right.   
      
   So.. I migrated the original TB email folders (they were still     
   on the Win7 pc) into a newer TB.  She was delighted.  At the     
   same time, I switched her system to imap so that we wouldn't     
   have to worry too much about "losing" mails.   
      
   I have a feeling I'm going to get another call and require to     
   reset things if her family member thinks that a TB upgrade is     
   going to solve everything.   
      
      
   --   
     ../|ug   
      
   --- OpenXP 5.0.47   
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