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   Hello Shaun,   
      
   16 Mar 22 18:27, you wrote to me:   
      
    SB> If you'd ever spent time in customer support, you'd already know the   
    SB> answer to that question.   
      
   It was rhetorical.  I spent 35 years as a help desk tech, a systems analyst, a    
   system administrator, and a network administrator (I hold an AAS degree in    
   network systems administration; Active Directory and I were best buddies).  I    
   also ran my own IT consulting business for a while.  I know only too well.   
      
    SB> PEBKAC - problem exists between keyboard and chair   
      
   There's the infamous "ID-10-T" error.   
      
   -- Sean   
      
   ... "The best way to have a good idea is to have a lot of ideas." - Linus    
   Paulding   
   --- GoldED+/LNX 1.1.5-b20180707   
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