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   DADS      Discussions amongst fathers      1,946 messages   

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   Message 1,777 of 1,946   
   Doug Cooper to Dennis Katsonis   
   Re: Dad'ism   
   30 May 20 23:55:32   
   
   TID: Mystic BBS 1.12 A45   
   MSGID: 1:227/702 705e2646   
   REPLY: 131.fido_dads@1:124/5016 23383f62   
   TZUTC: -0400   
    DK> I wish I could do the same too.  I could change careers, but that would   
    DK> result in a drop in salary that I can't really make work at the moment.    
    DK> I can't change the company from within, because no matter how much they   
    DK> talk about "values", they are all the same really. In fact, the MORE a   
    DK> company talks about value, the worse it behaves.   
    DK> --- SBBSecho 3.11-Linux   
      
   So funny you brought that up.  My first real career was with a retailer   
   within consumer electronics.  They were the Nordstrum of electronics if you   
   will.  Instead of tile floors, carpet.  Very "feel at home" paint colors.  We   
   offered every customer a pop or coffee (or bottle of water) when they   
   arrived.  We really prided ourselves and consistently executed their version   
   of "The 10 commandments to customer service."  People loved shopping in our   
   stores.  We averaged 30,000sqft in size, and carried everything best buy did,   
   but also the high end shops..  We had no intent on selling al ot of $50,000   
   home theatre systems, however we had a high end movie theatre room set up for   
   people to expeience ... actually had about 4 different type of experience   
   rooms.  Most customers came in wanting the $99 speakers.  After experiencing   
   a $20,000 audio system, then listing to the $99 version, they would typically   
   spend an average of $1500 on at least definitive techology or klipsch   
   speakers.  I fell in love with the company and the people I worked with,   
   however as we grew, profits were needed to sustain the growth, and slowly but   
   inevitably a lot of the "10 commandments" went away -- the culture collapsed.   
      
   After leaving that company, I started working for Sears as a General Manager.   
   I remember them stating over and over again the need to learn things "their   
   way," and about their unique culture of customer service.  It pailed in   
   comparison to where I had previously worked.  matter of fact, the company was   
   struggling so much that their expectations of a well merchandised store was   
   impossible to maintain.  I ran a 120,000sqft store that did 30 million per   
   year.  We would have ONE employee "approved" by the corporation to   
   merchandise the entire upstairs apparel area, which on it's own was a good   
   20-40,000 sqft and heavily shopped.   
      
   Moving on to another local company here in Indiana -- rinse and repeat --   
   "Must laern our culture," "must learn what we do and how we do it," "must   
   learn our systems," etc... It was ALL the same, but in this case, their   
   culture was a very agressive sales approach like old school car dealerships.    
   Horrible experience, despite the increase in pay.   
      
   My final stop was Best Buy.  Now this company really wanted me to drink some   
   funky Koolaid -- build relationships, employee moral committies, etc.... It   
   was tailored to 18 years olds with sensitive personalities that constantly   
   needed pats on the back, and rewarded for simply doing their job.   This is   
   when my mom passed and I was able to break free of (circling back to what   
   you're saying ...) corporations.   
      
   I think, as I babbled, to your point .. what I found in common with ALL of   
   them, is that each felt their culture was unique.  Despite each being within   
   the same industry and most using similar systems .. they each felt that they   
   were so remarkably different that NONE of them were open to a fresh set of   
   eyes who could possibly positivly impact their business. And most important,   
   I've found that the cliche' "that we are no longer valued employees, just   
   another disposable number," or "cog within a wheel," were all so true and   
   often subtle messages sent to leaders as means of motivation to drive   
   corporate goals.   
      
   This is why I prefer small businesses, or interacting with those on BBS's,   
   that still believe in doing great things, and the value of people helping   
   them acheive it.  Like a small business with the belief they can create a   
   truly unique retail store, beit true or not that they will succeed, the   
   energy and passion behind the hard work to do so is the only type of company   
   I'd work for again -- otherwords, I'll just start my own again.  More and   
   more people seem to appreciate local and small businesses these days at least   
   where I live.  And I guess, how it relates to BBS's, I prefer to discuss "how   
   to gain users" then to think of them  as nothing more than "museums" and   
   "archives in history"   
      
   If you like the people you work with, and the work is fun, I imagine its   
   worth staying as in my eperience, that experience is usually not recreated   
   again when a job change is made within the same field.  Most of the time.    
   Not from a corporate culture prospective.   
      
   Now .. .the owning a business thing has significant advantages, mostly   
   flexibility of time and more time working from home in the presence of   
   family.  However, I learned over the last 7 years, it takes A LOT of business   
   to make a decent personal income, as a result of the business expenses that   
   become necessarry to meet demand if successful in the communities eye.   
      
   --- Mystic BBS v1.12 A45 2020/02/18 (Windows/32)   
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