MSGID: 1:18/200.0 64df4032   
   -=> Steve Wolf wrote to Dave Drum <=-   
      
    DD>  DD> Me, I sell car parts at AutoZone amd cuss the kiddies at the home   
    DD>  DD> office who constantly futz with the OS (in Linux) the we use on the   
    DD>  DD> terminals at the counter. I really hate it when I try to access   
      
    DD> In my personal opinion the programmers should be required to work in a   
    DD> retail store for a year (optimistically) using the software before they   
      
    SW>  Yeah, I agree. NAPA had the same type of System. Categories were a   
    SW> nightmare. Oil filters came under Tuneups and that sort of   
    SW> thing.   
      
   For all the hassles - like losing easy access to the "off-road" items   
   they did get a lot right. Like, if a customer wants brake pads the search   
   brings up rotors and calipers as side-bars.    
      
   NAPA (or the dealer) is where I recommend that a customer go if I can't   
   get him what he says he wants. I never send customers to O'Reilly and   
   Advance Auto Parts is a dwindling presence.   
      
   Had a customer who was being a PITA ask if there was an O'Reilly's near   
   and I replied "Watch where you step. They're like dog t*rds. They're   
   everywhere."   
      
   I fear we're skewing off topic here and I don't want to get a rocket   
   from the moderator.  Bv)=   
   ... I was so hungry I ate a vegetable!   
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