TZUTC: -0400   
   MSGID: 733.fido-classicc@1:3634/12 2940902f   
   REPLY: 341.fidonet_classicc@1:226/18 293f57bb   
   PID: Synchronet 3.18a-Linux  May 23 2020 GCC 7.5.0   
   TID: SBBSecho 3.11-Linux r3.173 May 23 2020 GCC 7.5.0   
   CHRS: ASCII 1   
   -=> Candy Cane wrote to Dave Drum <=-   
      
    DD> In my personal opinion the programmers should be required to work in a   
    DD> retail store for a year (optimistically) using the software before they   
    DD> are allowed to modify the look and feel.   
      
    CC> Yea, or having them mock-use it to see how cumbersome it is?   
      
   Oddly, they have set-up, at the headquarters complex a fully stocked   
   demo-store where they try out parts placement before they issue a new   
   plan-o-gram to all 7K+ stores. And the occasional faux-pas still gets   
   published. And is corrected later.   
      
   The other day my store manager asked me "Do you know where (item) is?"   
      
   To which I repled, "I know nwhere it was two plan-o-grams ago."   
      
   To their positive side - the newly introduce touch-screen POS terminals   
   work well and have folded seamlessly into the operations.   
      
   ... "We made too many wrong mistakes." -- Yogi Berra   
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