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   AVIATION      Aviation echo, airline-related news      717 messages   

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   Message 675 of 717   
   Ward Dossche to Rug Rat   
   Re: Delta 767 taxies for 3 hours   
   19 Dec 25 14:45:51   
   
   MSGID: 2:292/854 16294d1b   
   REPLY: 1:135/250@fidonet 6944bc54   
   TZUTC: 0100   
   RR> That is a long time to taxi.  I wonder how they handled the contingency   
   RR> fuel for that.   
       
   These things do happen. I flew an awful lot on business. and have some   
   interesting experiences:   
       
   First. At JFK right after a severe storm with no departures for a long time.   
   JFK-BRU on Delta. "Ladies and gentlemen. From the cockpit. We are #83 for   
   departure and will be queueing for at least 2 hours prior to take-off. The   
   dinner meal-service will be offered during taxi".   
       
   Then ... DCA-MSP on Northwest in the 70-ies. Enormous thunderstorm right after   
   pushback. Visibility near nothing. Stood there idling on 1 engine for over   
   3hrs. Meal service on the ground.   
       
   And ... MSO-DEN on United in moderate snow. Pushback at MSO and a DL A319   
   skidded off the single runway. We sat at the apron for de-icing. They needed   
   to organise a bus and stairs for people to deplane the DL-aircraft, which took   
   an eternity. Then gently pull the plane back on the runway and tow it to a   
   maintenance hangar. Took about 4 hours. No meals, just bottled water. Flight   
   to DEN. In DEN the fueling system had broken down and they could not fuel   
   airplanes, which meant no planes were departing, no free gates. We stood   
   another 2+ hours out in the field before we could deplane. Flight to FRA gone.   
   They offered luxury meal vouchers plus $600 if we did not ask for a hotel   
   room. So we slept on the carpet in an unused gate.   
       
   Plus ... MSP-MSO on DL. Couldn't land, too much snow. After an hour divert to   
   FCA for refueling. "Ladies and Gentlemen, the refueling truck driver went   
   home, we're calling him now". After refueling, de-icing "Ladies and gentlemen,   
   the de-icing crew went home, we're calling them now" ... Here's the de-icing   
   truck ... "Ladies and gentlemen, the de-icing truck broke down, we need to get   
   the spare-one but the liquid needs to be warmed up first. That'll be 40   
   minutes" ... OK, de-iced .... "Ladies and gentlemen, the control-tower has   
   shut-down for the night. We now need to call SaltLakeCentral on the phone to   
   get take-off clearance by phone" ... OK, flying. After 2 more attempts at   
   landing at MSO pilot slammed the plane on the runway. All other airports in   
   Montana to divert to had closed....   
       
   One of the lessons I learned in my many years of flying ... airline people are   
   service-minded, they will try to help you whenever they can, Always say   
   "Please", "Thank you for helping me" ... you willget good deals, upgrades,   
   meals, hotel rooms ...   
       
   There are always solutions, they plan for contingencies, also fuel ... I've   
   been in some weird situations, never an emergency.   
       
    \%/@rd   
      
   --- DB4 - 20230201   
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