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   AVIATION      Aviation echo, airline-related news      717 messages   

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   Message 276 of 717   
   Aviation HQ to All   
   Delta Airlines best of the class   
   25 Jul 21 13:00:04   
   
   MSGID: 2:292/854 11071d61   
   For the third year in a row, Delta Air Lines has been named the best airline   
   in the US by travel website The Points Guy. Allegiant Air, a low-cost carrier,   
   came in last due to delays and a lack of power outlets.   
       
   Delta has invested in flight operations and in the customer experience, said   
   Nick Ewen, editor-in-chief of the platform. But surprisingly, Delta also   
   scored the worst of all US airlines on one point: it was the most expensive   
   airline in the US.   
       
   Southwest came in second for customer service and low baggage fees.   
       
   The last one was Allegiant Air, a low-cost carrier operating from Las Vegas   
   that operates both scheduled and charter services. Oddly enough, in 2020,   
   Allegiant won another award from another medium for being so good. Frontier,   
   also a low-cost airline, came second to last.   
       
   According to The Points Guy, Allegiant and Frontier's poor scores are due to   
   several factors, including high flight delays, heavy cancellations, and lack   
   of onboard Wi-Fi, entertainment and power outlets. Also, no miles can be   
   earned with Allegiant Air unless the passenger has a special Allegiant credit   
   card.   
       
   The entire top ten:   
       
   Delta Air Lines   
   Southwest Airlines   
   United Airlines   
   Alaska Airlines   
   American Airlines   
   JetBlue Airways   
   Hawaiian Airlines   
   Spirit Airlines   
   Frontier Airlines   
   Allegiant Air   
      
   --- DB4 - Jul 07 2021   
    * Origin: AVIATION ECHO HQ (2:292/854)   
   SEEN-BY: 1/123 80/1 90/1 105/81 120/340 123/131 129/305 221/1 226/30   
   SEEN-BY: 227/702 229/101 424 426 428 700 1016 240/5832 249/317 400   
   SEEN-BY: 261/38 280/464 282/1038 292/854 8125 301/1 317/3 322/757   
   SEEN-BY: 335/364 342/200 396/45 633/280 801/188   
   PATH: 292/854 229/426   
      

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