On Sun Jul-01-2012 07:44, Ed Vance (1:2320/105.1) wrote to ROGER NELSON:   
      
   RN>On Wed Jun-27-2012 21:30, Ed Vance (1:2320/105.1) wrote to ALL:   
      
   RN> EV> I looked a bit in XP Help & Support but couldn't find anything   
   RN> EV> there so I went ahead and deleted ftp.epson.com and it and all it   
   RN> EV> sub-entries were removed.   
      
   RN> EV> When I was searching for answers about the ftp entry by looking in   
   RN> EV> the Users Guide for the NX430 I noticed the Guide was on their   
   RN> EV> Server instead of my hard drive, so I asked them about it.   
      
   RN> EV> I'd rather have my NX430 Users Guide on my computer just like the   
   RN> EV> CX3810 Users Guide already is, so I can read it when I want without   
   RN> EV> being on the internet to read it.   
      
   RN>In other words, they didn't offer you much beyond informing you that    
   RN>you would be receiving a survey from them?   
      
    EV> Roger,   
      
    EV> That's right!   
      
   Man, I don't like that seller-user "support", although I have run across it   
   myself.   
      
    EV> And about the Users Guide (UG), someone in the Win95 echo suggested   
    EV> I go to Epson's site and download it, so I did.   
      
   Okay.   
      
    EV> I clicked on the Manual link, right-clicked on the UG, selected   
    EV> Save Link As to put it on my system.   
      
   Okayý.   
      
    EV> After Scanning the index.html file, I ran it and got a message   
    EV> saying it couldn't find the C:\\Content file.   
      
   That figures.  But I have to ask if it's possible the manual is on the CD the   
   printer came with?  No, you would have already looked there.  I think their   
   users guide is only available online, so I checked and found this:   
      
   http://files.support.epson.com/htmldocs/nx430_/nx430_ug/index.html   
      
   which is no doubt what you found and probably the source of your frustration,   
   even though it works.  Screen capturing every one of those pages is going to   
   take a lot of time, so you might ask them if they can make it available.   
      
    EV> I looked inside the index.html file to see that all I got was just   
    EV> a file to look at the UG on Their Server.  DUH!   
      
   OUCH! (see above)   
      
      
   Regards,   
      
   Roger    
   --- timEd/386 1.10.y2k+   
    * Origin: NCS BBS - Houma, LA - (1:3828/7)