On Wed Jun-27-2012 21:30, Ed Vance (1:2320/105.1) wrote to ALL:   
      
    EV> This message was from ED VANCE to CHARLES SCAGLIONE,   
    EV> originally in conference WindowsA   
    EV> and was forwarded to you by ED VANCE.   
    EV>                     -------------------------   
    EV> Charles,   
      
    EV> I got a reply from Epson to my question about the ftp.epson.com   
    EV> entry I found in My Network Places.   
      
    EV> Here it is:   
      
    EV> \\\Quote///   
      
    EV> Thank you for contacting Epson regarding your EPSON Stylus NX430.    
      
    EV> Not too sure why ftp.epson.com would be listed on your Network   
    EV> Places. This is a link to our company server, and is not part of   
    EV> your printer's installation. This link only appears when a system   
    EV> is trying to access our secure server. You should be able to remove   
    EV> the link from your Network Places on your computer. For assistance   
    EV> on removing the link, please visit the Microsoft website.   
      
    EV> We take your satisfaction seriously and hope that we have helped   
    EV> resolve your issue. If you receive a survey from us, we would   
    EV> greatly appreciate if you could take a few minutes to provide us   
    EV> with feedback about your support experience. Your ratings and   
    EV> comments are extremely important to us.   
      
    EV> If this did not resolve your issue, please reply to this email for   
    EV> further assistance. If you have a different support issue, submit a   
    EV> request via our U.S. or Canada Support Site and we will respond in   
    EV> a timely manner.   
      
    EV> Thank you again for contacting Epson.   
      
    EV> \\\Unquote///   
      
    EV> I looked a bit in XP Help & Support but couldn't find anything   
    EV> there so I went ahead and deleted ftp.epson.com and it and all it   
    EV> sub-entries were removed.   
      
    EV> When I was searching for answers about the ftp entry by looking in   
    EV> the Users Guide for the NX430 I noticed the Guide was on their   
    EV> Server instead of my hard drive, so I asked them about it.   
      
    EV> I'd rather have my NX430 Users Guide on my computer just like the   
    EV> CX3810 Users Guide already is, so I can read it when I want without   
    EV> being on the internet to read it.   
      
   In other words, they didn't offer you much beyond informing you that you would   
   be receiving a survey from them?   
      
      
   Regards,   
      
   Roger    
   --- timEd/386 1.10.y2k+   
    * Origin: NCS BBS - Houma, LA - (1:3828/7)