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   ANTI_VIRUS      Anti-Virus Discussion & News      523 messages   

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   Message 133 of 523   
   Ed Vance to ALL   
   My New AIO   
   27 Jun 12 21:30:00   
   
   This message was from ED VANCE to CHARLES SCAGLIONE,   
   originally in conference WindowsA   
   and was forwarded to you by ED VANCE.   
                       -------------------------   
   Charles,   
      
   I got a reply from Epson to my question about the ftp.epson.com entry I   
   found in My Network Places.   
      
   Here it is:   
      
   \\\Quote///   
      
   Thank you for contacting Epson regarding your EPSON Stylus NX430.   
      
   Not too sure why ftp.epson.com would be listed on your Network Places.   
   This is a link to our company server, and is not part of your printer's   
   installation. This link only appears when a system is trying to access   
   our secure server. You should be able to remove the link from your   
   Network Places on your computer. For assistance on removing the link,   
   please visit the Microsoft website.   
      
   We take your satisfaction seriously and hope that we have helped resolve   
   your issue. If you receive a survey from us, we would greatly appreciate   
   if you could take a few minutes to provide us with feedback about your   
   support experience. Your ratings and comments are extremely important to   
   us.   
      
   If this did not resolve your issue, please reply to this email for   
   further assistance. If you have a different support issue, submit a   
   request via our U.S. or Canada Support Site and we will respond in a   
   timely manner.   
      
   Thank you again for contacting Epson.   
      
   \\\Unquote///   
      
   I looked a bit in XP Help & Support but couldn't find anything there so   
   I went ahead and deleted ftp.epson.com and it and all it sub-entries   
   were removed.   
      
   When I was searching for answers about the ftp entry by looking in the   
   Users Guide for the NX430 I noticed the Guide was on their Server   
   instead of my hard drive, so I asked them about it.   
      
   I'd rather have my NX430 Users Guide on my computer just like the CX3810   
   Users Guide already is, so I can read it when I want without being on   
   the internet to read it.   
      
      
    * SLMR 2.1a #T348 * Stupidity is not a handicap.  Park elsewhere!   
      
    * SLMR 2.1a #T348 * Just when I make ends meet, someone moves one!   
   --- SBBSecho 2.12-Linux   
    * Origin: telnet & http://cco.ath.cx - Dial-Up: 502-875-8938 (1:2320/105.1)   

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