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   Message 24,920 of 26,388   
   Dr. What to Kirk Spragg   
   Re: Your opinions on comm   
   10 Jun 24 05:12:50   
   
   TID: Mystic BBS 1.12 A49   
   TZUTC: -0600   
   MSGID: 1:342/201 7693e284   
   -=> Kirk Spragg wrote to Dr. What <=-   
      
    KS> Loosing touch with your market/customers/people doesn't end well.   
      
   No, it doesn't. But as you said, this seems to be a pattern.   
      
   The company starts out as "what to our customers want?" and then over time as   
   the company gets bigger and bigger, their attitude slowly changes to "Here's   
   what we will tell our customers that they want." And then they get surprised   
   when their customers move to a competitor.   
      
    KS> It will be interesting to see how the CCP intervenes to "fix" this and   
    KS> what wider repercussions this intervention will have.   
      
   CCP intervention is the cause.  The "fix" will only kick the can down the road   
   to create an even larger crash later (after the people in charge are gone).   
      
      
   ... It's not hard to meet expenses, they're everywhere.   
   ___ MultiMail/Linux v0.52   
      
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