Ref: 99970007
Title: 3+Mail for Macintosh Release Note 4610-00
Date: 03-09-88

Copyright 3Com Corporation, 1991.  All rights reserved.

This document includes general use and administration release
notes about 3+Mail for Macintosh.  Read this information
carefully before using 3+Mail for Macintosh.

For convenience, these notes are divided into two sections:

 General User Information
 Administrator Information

The documents referenced in the following pages are:

 3+ Mail for Macintosh User Guide
 3+Mail for Macintosh Administrator's Guide

.H1;General User Information
.H2;Cannot Save Clipboard Contents
The message

Cannot save clipboard contents

indicates that the contents of the clipboard has been lost
due to lack of memory.  Use 3+Mail in a larger memory
partition.

.H2;Cannot Write Clipboard to Disk
The message

Cannot write clipboard to disk -
please make room in your System Folder.

indicates that 3+Mail cannot write the contents of the
Clipboard to the Clipboard file in the System Folder,
because the System Folder's disk is too full.  If you
want to save the clipboard to allow pasting of
information into another application, delete some files
from the disk or Shared Folder containing your System
Folder.

.H2;Duplicate Mail Messages
You may receive two copies of a mail message if you
get new mail immediately after a user has sent a
message to a large group (distribution list) of which
you are a member, or to more than one group of which you are a member.


.H2;Memory Considerations with MultiFinder
3+Mail for Macintosh can be used like any other
application with MultiFinder.  For information about
MultiFinder, refer to the Apple documentation.  You can
use 3+Mail and other applications under MultiFinder
with 1MB of memory in your Macintosh.  However,
configuring your Macintosh with 2MB or more of
memory allows more flexible use of MultiFinder.  If
your Macintosh has 1MB of memory, pay careful
attention to the memory size of the applications you are
using.

The default memory size for 3+Mail allows each mailbox
to contain 300 messages.  Decreasing the amount of
memory allocated for 3+Mail can decrease the maximum
number of messages allowed per mailbox.  If you get an
"out of memory" error message restart your Macintosh
and raise the application memory size.

.H2;Multiple Tones on Startup
If you have installed Mail Minder in your System Folder
and have not saved your startup, when you restart your
Macintosh five tones will sound.  In order for Mail
Minder to function, you must be logged in to the
network.  If you have not saved your startup, you are
not automatically logged in and the tones remind you to
do so.  To avoid hearing multiple tones on startup, save
your startup using the Status button in the 3+ Network
Window.  See the 3+ for Macintosh User Guide for
complete information on saving your startup.


.H2;Rebuilding Your Mail Index File
If you turn off or restart your Macintosh immediately
after creating or retrieving mail messages and the new
messages do not display in the mailbox window, you
need to rebuild the mail index file for the mailbox.

To rebuild the mail index file of your default mailbox,
hold down the Option and Command keys while starting
3+Mail.  To rebuild the mail index file of another
mailbox, hold down the Command and Option keys
while switching to another mailbox.

.H2;Returning to the Default Mailbox
To return to the default mailbox, you can either select
Switch Mailboxes from the File menu or use the
keyboard equivalent Command-H.

.H2;Sending Attachments for Use with PC Equivalent Applications
Attachments sent to PC netstation users for use with PC
equivalent applications must be less than 32K in size.  If
the attachment is larger than 32K, the PC netstation user
will be unable to save the file in a format that is readable
by the PC equivalent application.

.H2;Sending Excel Files as Attachments
To send an Excel file to a PC netstation user as an
attachment, follow these steps:

NOTE:  The PC netstation user must be using version 1.3 of 3+Mail.

1. From within Excel, save the file as a WKS format file.

2. From 3+Mail for Macintosh, select Options from the Edit menu.

3. Click the No radio button next to Convert Text Attachments.

4. Click OK.

5. Create a new message.

6. Select Attach from the File menu.

7. Select the Excel file saved as a WKS format file in step 1.

8. Send the message.

On receipt of the message, the PC netstation user should
save the attachment and open it using PC Excel or Lotus
1-2-3.

.H1;Administrator Information
.H2;PC Users with 3+Mail Version1.0
PC netstation users who are using 3+Mail version 1.0
cannot retrieve attachments whose path names contain
spaces.  The path name is the name of the folder or
folders where the attachment resides followed by the file
name.  For example, Hard Disk:Test File.  If an
attachment with a space in its path name is sent to a PC
Mail 1.0 user, no messages can be retrieved by that user
until the network administrator removes the first message
waiting to be delivered to the user.  For information on
removing the first message waiting to be delivered, see
the 3+Mail for Macintosh Administrator's Guide.

.H2;Server is Not Responding
If the message

Server is not responding

appears frequently when trying to retrieve or send mail,
increase the number of remote processes for 3+Mail.
Macintosh netstations connected to the server via
AppleTalk are considered remote netstations.  Increase
the number of remote processes for 3+Mail to four (4) or
to the maximum number allowed by your server's
memory, whichever is less.  For information on
increasing the number of remote processes for 3+Mail,
see the 3+ Installation and Configuration Guide.
