Ref: 17350017
Title: NCS Restart Utility Does Not Restart the Specified Server
Date: 8/14/91

Copyright 3Com Corporation, 1991.  All rights reserved.


The NCS restart command (NCS/2 v2.x, NCS/AT v2.x, v3.x) implies that the
boot server process (btsvr) will be terminated and restarted.  This is
not the case.  Restart only loads a new binary image of the specified
server over the existing image.  As you can imagine, this is not much
help when troubleshooting hung servers.

Specifically, this "problem" occurs when issuing the following commands:

.LT
   restart <server name>
   OR
   svrctrl <server name> -r
.EL

To effectively stop the server process and restart it, you must issue
the following command sequence (assume btsvr is the target server):

.LT
   svrctrl btsvr -k   OR   kill -9 <btsvr process id>
   btsvr &
.EL

Be sure when troubleshooting hung or "sleeping" servers that you try the
kill process rather than the restart process.
