From: JNugent73@mail.com 
  
 On 22/09/2025 11:25 AM, billy bookcase wrote: 
 > "billy bookcase"  wrote in message news:10a381 
 $8lle$1@dont-email.me... 
 >> 
 >> "John Levine"  wrote in message news:10a24qt 
 2nnu$1@gal.iecc.com... 
 >>> According to Roland Perry  : 
 >>>>> which of these addresses have you lived at at some point in the past 50 
 >>>>> years ... 
 >>> 
 >>> True story: I live in the US, but I used to have an EE SIM that I used 
 when I 
 >>> was in the UK. On one trip I arrived, tried to top up using their web 
 site, 
 >>> didn't work, oh well, I'll sort it out later. On the train to Cambridge 
 the 
 >>> phone rang with a call from an Irish number. "Hello", said an Irish 
 voice, 
 "this 
 >>> is EE and we need to verify that it's you who tried to do the top-up with 
 some 
 >>> verification questions." 
 >>> 
 >>> "OK, but I live in the U.S." 
 >>> 
 >>> "That's not a problem." 
 >>> 
 >>> We ran through a few questions, with the final one being: 
 >>> 
 >>> "In which U.S. state did you live in 1964?" 
 >>> 
 >>> "In *1964*?!?!?" 
 >>> 
 >>> "Oh, if you don't remember, we can try something else." 
 >>> 
 >>> "Of course I remember, I was ten years old." 
 >>> 
 >>> So I correctly identified the state and my top-up went through. 
 >>> 
 >>> How in the world did they know where I lived in 1964? 
 >> 
 >> They didn't. 
 >> 
 >> However if they ever call you again, or you call them, they'll expect 
 >> you to give the same answer 
 > 
 > Or if they've already called a scammer who is pretending to be you, then 
 > you're really in the sh*t. To use the technical term 
 > 
 > This chap, a special needs teacher was the victim of identity theft; 
 > whereby three fraudulent claims were made in his name for Universal 
 > Credit. One involved a face to face interview in Crewe including 
 > the production of a passport; when he could prove he was actually 
 > hundreds of miles away at the time 
 > 
 > The first thing he knew of this, was when he noticed the DWP had been 
 > regularly deducting payments from his salary for a €763 advance, which 
 > they claim was paid into a bank account in his name 
 > 
 > 
 > quote: 
 > 
 > Bene also said that often agents will refuse to speak to him because 
 > he does not know the answer to the security questions that the scammer 
 > set up on his account, which has created €a truly Kafkaesque barrier€. 
 > 
 > €It€s just like going around in circles,€ he said. €They will refuse 
 > to speak to me because they€re still using the details of the fraudulent 
 > claim and the two security questions that were created by the fraudulent 
 > claimant as the basis of their verification process; it€s comical.€ 
 > 
 > €So obviously, I don€t know the answer to those questions,€ he added. 
 > €I mean, I know what the questions are, because I keep on asking, 
 > it€s €what colour was your first car?€ and €where did you go on your 
 > first holiday?€ I don€t even drive, I€ve never driven, so I don€t 
 > have a car.€ 
 > 
 > :unquote 
 > 
 > https://www.theguardian.com/money/2025/sep/22/turned-my-life-i 
 to-hell-teacher-fights-to-clear-his-name-after-identity 
  
 His first port of call should have been his own MP. The second: the 
 Parliamentary Commissioner for Administration (the "Ombudsman"). 
  
 Classic Ombudsman case. 
  
 --- SoupGate-Win32 v1.05 
  * Origin: you cannot sedate... all the things you hate (1:229/2)