From: aero.spike@mail.com 
  
 Jeff Gaines  wrote: 
 > On 29/07/2025 in message  Spike wrote: 
 > 
 >> My question is: what is my legal redress for the premature failure of this 
 >> item, and with what entity does that lie? 
 > 
 > The Amazon return Window tends to be a slightly enhanced DSR right, after 
 > that you are expected to use the manufacturer's guarantee. 
 > 
 > Was it an Amazon purchase or a Market Place purchase? 
  
 It was Amazon. As noted elsewhere in this thread, once I located the chat 
 line and said what the problem was, the return was accepted, Royal Mail 
 collection is tomorrow, and I get a refund almost straight away. I can€€€t 
 fault the process. 
  
 -- 
 Spike 
  
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