From: defaultuser@comast.net
I had a similar situation but with another vendor. I threatened them with a
letter and told them I was contacting
Channel 5 Problem Solvers and 7 ON YOUR SIDE. They re-imburesed me so fast
it wasn't funny.
Regards
"SQ Liu" wrote in message
news:67dQa.11772$Kw1.4742@nwrdny02.gnilink.net...
> A few days ago I bought a box of Sony DVD-R from BestBuy Store at REGO
> PARK, Queens, NYC. On June 11, when I opened first DVD-R case I found
there
> was nothing inside. Then I went the store to ask exchange in the evening.
> The manager told me that I should ask Sony. I opened the second one at the
> store. Still got empty case. I told this guy if I buy another box of DVD-R
> at the store and open to get empty ones what I can do. This guy said I
still
> need to ask Sony not BestBuy.
>
> Next day I phoned Sony. They said this is not their responibility! Then I
> went
> the store again. But this BestBuy store said they cannot do anything!!!
> I spent a few hours to phone BestBuy departments but I got nothing.
>
> What a fraud store it is.
>
> The manager said he is the head of the store and will take responsibity
for
> this event.
>
> This news is keeping to post everyday untill BB learns how to treat
> customers like a honest company.
>
>
>
>
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