XPost: nf.general 
 From: tsanford@nf.sympatico.ca 
  
 A poster wrote: Re some water damage to a newly insured house. 
 > I'm switching to a company that at least does a better job at informing 
 > its customers. 
 > 
 If anyone ever comes across a forum or news group that discusses or informs 
 about insurance; particularly home and auto insurance (even if it is not in 
 Canada) please publish the address/URL here. 
 There is a need, in my opinion, for such a forum where people can ask 
 questions and receive the comments, suggestions, and experience of fellow 
 consumers. 
 The experience/attitude of the above poster exemplifies the poor job most 
 agents and insurance companies in advising and educating their customers! As 
 typical consumers we are so busy working, paying bills, bringing up a family 
 etc. that we need good advice in these specialized areas such as insurance, 
 investments, estate planning etc. 
 Personal experience, thankfully, with insurance companies has been very 
 slight. The very few dealings we have had have not impressed us with either 
 the efficiency or forthrightness of the insurance industry and the 
 accompanying organizations. 
 As an example; if one is assessed as being at say partially at fault for an 
 accident you have no idea until a year later when you renew the policy. 
 Whereupon they will say "Oh, by the way, you were assessed as being such and 
 such a percent liable for that accident, last year. Your premium now is". No 
 chance to know the outcome or appeal the decision; nothing! Seem to be a lot 
 of  'hidden' rules. 
 No wonder people don't trust or respect the insurance industry. Lack of 
 respect only feeds the idea of unnecessarily claiming as much settlement as 
 you can; rather than treating it as a reserve to help you out when an 
 accident does occur. 
 Terry. 
  
 --- SoupGate-Win32 v1.05 
  * Origin: you cannot sedate... all the things you hate (1:229/2)