XPost: can.general, misc.invest.canada 
 From: spamspamspam@spam.com 
  
 "Bank Ombudsman"  wrote in message 
 news:3F7C99BE.D3284941@war.criminal... 
  
 >My main question is do the insurance companies or industry have an 
 ombudsman to resolve complaints? 
  
 Yes. I had a problem with Sun Life and wrote to the CEO who passed it to a 
 company ombudsman.  My correspondence with the ombudsman is cc'd to the CEO. 
  
 Regards, 
 Mike 
  
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